Feedback From Past Patients
Palmetto Lowcountry Behavioral Health takes patient satisfaction very seriously and continuously strives to improve our facility and treatment. For that reason, we ask every patient discharged from our facility to provide feedback on their stay and the care they received. We take great pride in providing exceptional care to all our patients, which is reflected in our consistently great patient satisfaction scores.
In 2020, Adolescents who completed inpatient treatment reported 83% Strongly Agreed or Agreed that they feel better now than when admitted.
For Adults completing inpatient treatment in 2020, 89% reported that they either Strongly Agreed or Agreed that they were very satisfied with their treatment upon discharge.
Below are examples of patient satisfaction scores we received from May 2020 to April 2021. We asked patients to rank their experience on a scale of one to five, with one being the least satisfied and five being the most satisfied.